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After the beep
October 23, 2012 - Jodelle Greiner
Have you been expecting a phone call and left your desk or house, come back and noticed the blinking red light? Yep, happens to me all the time, too.
I’ll sit down and push buttons, wondering who it is I called that’s calling me back. Since we reporters spend a lot of time on the phone calling for interviews or information, we never know who might be leaving us a message.
It’s incredibly frustrating to hit that final button and hear ......... silence. No voice, no name, no number, no idea who was trying to reach us.
I realize some people don’t like talking to machines — I don’t either — but all you really have to do is leave your name and number, clearly pronounced, and that’s that.
I wonder sometimes if people don’t leave a message because they mistakenly think that they will come up on Caller I.D. No, the phone system doesn’t work that way. Once the call is transferred from the main line, no identifying information comes up on our screens. So if you don’t leave a name and number, we don’t have any idea who called.
We’d really like to hear from you, so please, when that automated voice says “Please leave a message after the beep”, let us know who you are and we’ll call you back.
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